FAQS

Attire Season

Attire Season is proudly based in Amsterdam, the Netherlands.

To place an order on Attire Season, simply follow these steps:
a. Browse our website and select the items you wish to purchase.
b. Add the chosen items to your shopping cart.
c. Proceed to checkout, where you'll need to provide your shipping and payment details.
d. Review your order, and once you're satisfied, click "Place Order" to complete your purchase.

Absolutely! We welcome your feedback and encourage you to share your shopping experience with us. You can leave reviews about Attire Season on Google.

For any other questions, concerns, or assistance, please don't hesitate to contact our customer support team through the "Contact Us" section on our website or via email at info@attireseason.com.

On each product page, you'll find the availability status of the item. If an item is out of stock, it will be labeled as such. However, we regularly update our stock, so be sure to check back later or contact our customer support for further assistance.

Shipping

Yes, we offer international shipping to many countries. Shipping times may vary depending on your location. Typically, domestic orders arrive within 3-5 business days, while international orders may take 7-14 business days. Please note that unexpected delays due to customs or other factors may occur. For more detailed shipping information, please visit our Shipping page.

Yes, you can track your order on Attire Season. Once your order is shipped, we'll provide you with a tracking number via email. You can use this number to monitor the status of your delivery.

Returns

Returns and exchanges are hassle-free! You can find our exchanges and returns instructions outlined in the Returns and Exchanges section of this website. If you need to return an item within 14 days after delivery, kindly ensure the product is unused and in its original packaging. Please be aware that customers are responsible for the cost of return shipping. If you fail to take reasonable care of returned goods or do not return the goods to us, we will be entitled to make a claim against you for any losses which we suffer.

All our goods are quality checked and packed with care. However, if your goods are faulty or do not meet the description given on the site, please email our customer service team at info@attireseason.com before returning to advise them of the issue. We'll need to see some photos of the problem to assess the damage prior to returning back to us. When returning a faulty item, please include this as the reason and highlight the specific fault within your returns form.

Once we receive your returned order at our warehouse and check it, we will process your refund within 14 days. You will receive an email notifying you of the refund. Please note that it may take approximately 7-10 days for your payment provider to credit the amount back to your account. If you have concerns about your refund's progress, we recommend contacting your bank or payment provider directly for updates.

We strive to process orders promptly. If you wish to cancel your order, please contact our customer support as soon as possible. If your order hasn't been shipped yet, we'll cancel it and issue a refund.

If your order is cancelled, we will send you an email with the reason for the cancellation. We may also offer alternative options to sort out the issue.